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Cookies Policy

Last updated: 22 May 2026

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They're widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies

We use cookies to improve your experience on our website, understand how you use our services, and personalise content where appropriate. Specifically, cookies help us:

  • Remember your cookie consent preferences
  • Understand which pages you visit and how you interact with our site
  • Improve website performance and functionality
  • Analyse traffic patterns to enhance user experience
  • Remember information you've entered in forms

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submission. The website cannot function properly without these cookies.

Examples:

  • Cookie consent preferences
  • Session identifiers
  • Security tokens

Legal basis: These cookies are necessary for the website to function and don't require consent.

2. Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. All information collected is aggregated and anonymous.

Examples:

  • Google Analytics cookies (if you've consented)
  • Page load time measurement
  • Error tracking

Legal basis: We request your consent before placing these cookies.

3. Functionality Cookies

These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personalised features.

Examples:

  • Language preferences
  • Region preferences
  • Font size preferences

Legal basis: We request your consent before placing these cookies.

Cookies We Use

Here's a detailed list of the cookies we use on our website:

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie consent preferences 1 year Necessary
session_id Maintains your session as you navigate the site Session Necessary
_ga Google Analytics - distinguishes users 2 years Performance
_gid Google Analytics - distinguishes users 24 hours Performance
_gat Google Analytics - throttles request rate 1 minute Performance

Third-Party Cookies

Some cookies on our website are placed by third-party services. We use these services to help us analyse website usage and improve our services.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics sets cookies to help us understand metrics like how long you spend on pages and which pages you visit.

Google Analytics data is anonymised and does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information on how Google uses data, visit Google's Privacy Policy.

Managing Cookies

You have several options for managing cookies:

Using Our Cookie Banner

When you first visit our website, you'll see a cookie banner asking for your consent. You can choose to:

  • Accept All: Allow all cookies including performance and functionality cookies
  • Reject: Only use strictly necessary cookies

Your preference is stored for one year. You can change your choice at any time by clearing your cookies and revisiting the site.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Reject all cookies
  • Only accept first-party cookies
  • Delete cookies when you close your browser
  • Notify you when a cookie is set

Please note that blocking all cookies may affect your ability to use certain features of our website.

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you don't want to be tracked. Currently, there's no universal standard for how websites should respond to DNT signals. We respect your privacy preferences and honour your cookie consent choices.

Cookies and Personal Data

While cookies themselves don't typically contain personal data, information we collect through cookies may be combined with other information that identifies you. Any such data is handled in accordance with our Privacy Policy and GDPR requirements.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We'll notify you of significant changes by updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Questions About Cookies

If you have questions about our use of cookies or this policy, please contact us:

Email: [email protected]
Address: syncro-flux Animal Care Centre, 47 Deansgate Approach, Manchester, M3 2JG, United Kingdom

More Information About Cookies

To learn more about cookies and how they're used, you can visit:

  • AllAboutCookies.org
  • ICO: Cookies

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